Shipping

🩷When will my order ship?

Orders are processed within 1–3 business days. Once your order ships, you’ll receive an email with your USPS tracking number.

🤎How long does delivery take?

U.S. shipping typically takes 2–5 business days, depending on your location. International shipping times vary based on destination and customs.

🤍What shipping methods do you use?

We ship via USPS.

• Orders with 1 or 2 bottles are shipped using USPS Ground Advantage.
• Our 3-bottle bundle ships via USPS Priority Mail and includes free shipping.

🩷Do you offer international shipping?

Yes. We currently ship to:

• Canada
• United Kingdom
• Australia
• Germany
• South Africa

Shipping costs are calculated at checkout based on weight and destination.

🤍Where do you ship from?

All orders are shipped from Kansas City, Missouri (USA).

🤎My order says delivered, but I haven’t received it. What should I do?

Please check with your neighbors, mailbox, or local post office. If you still can’t locate it, contact us at [info@helloxo.com]. Please note that we are not responsible for lost or stolen packages once marked “delivered” by USPS.